CHICAGO, IL – RedMane Technology LLC, a Chicago-based software solutions and systems integration services company, was selected to implement its mCase platform for the Grand Traverse County, Michigan Veterans Affairs Office.

The Veterans Affairs Office will use mCase’s modern, mobile, and secure cloud-based solution to streamline veteran financial assistance processing and help expedite payments.  Improving the overall process means veterans get the critical assistance they need – for food, housing, and other necessities – that much sooner.

mCase will eliminate paper-based applications, modernize workflow, and improve reporting and analysis.  With mCase, Veterans Affairs Office staff can spend more time assisting and serving veterans.

Michael Roof, the Grand Traverse County Veterans Affairs Superintendent, said mCase will improve operations and increase service levels to veterans.

 “We are excited to be able to eliminate paper-based applications and forms to ensure proper delivery of financial resources and services to veteran residents and reduce the amount of time and manual work that is currently required.”

Tony Lakier, RedMane’s president, said his firm is honored to assist the Grand Traverse County Veterans Affairs Office.

“Our focus is on helping our clients improve service delivery and optimize their operations. mCase is a wonderful fit and it will help the Veterans Affairs Office better meet its most vital mission of helping those who have served.”

The Grand Traverse County Veterans Affairs Office provides professional assistance to veterans and their families and helps them access available benefits through Federal, State of Michigan and local government agencies

RedMane provides software solutions and systems integration services that address complex, real-world challenges in human services, healthcare, and the commercial sector. RedMane is a problem-solving company. Technology is just one of its tools.

mCase is RedMane’s modern, flexible, and powerful platform that easily supports any case management program, including those involving intake, assessment, eligibility, service planning, financial processing, and/or ongoing service delivery. It works in the office and in the field, even without Internet or cellular connectivity. And with its embedded analytics, organizations have insight to improve outcomes. To learn more about mCase, the modern case management system, visit redmane.com.