Unlike mere casework tools, mCase is the only solution designed around your unique needs, from the expert in case management software.
mCase is a unique, completely configurable cloud-based solution that makes case management tasks faster and more efficient. It lets staff support their clients in the office and out in the field, using mobile devices and the web, while providing an easy-to-use and powerful case management solution. mCase supports all aspects of the case management life cycle, including intakes, assessments, service planning, outcomes measurement and eventually, closure.
mCase is serious about privacy and security.
mCase is SOC 2® Type 2 certified. Regarded as the gold standard for data security, this certification demonstrates mCase meets rigorous criteria for security, availability, processing integrity, confidentiality, and privacy.
Child and Family Services
Senior and Aging
Eligibility and Human Services
Integrated Collaborative Care
Behavioral and Mental Health
Food, Cash, and Energy Assistance
Medical Assistance and Waiver Programs
Justice and Investigation
Fraud and Abuse
Liability and Recovery
mCase easily supports any case management program, including those that involve intake, assessment, eligibility, service planning, and/or ongoing service delivery.
- Works offline
- Ongoing case management
- Service planning
- Provider management
- Master client database
Comprehensive View of the Client
Complete Mobile Solution
Customizable Assessment Tools
Engage with Clients in the Field
Safety and Security Functionality
Powerful Reporting and Analytics
The United States Virgin Islands (USVI) were devastated by Hurricanes Irma and Maria. Citizens were unable to work and generate income, yet they were incurring expenses associated with home and business repairs, disaster-related injuries, and replacing food lost in the storms and associated flooding.
Indigenous communities were using outdated technology in providing child welfare and prevention services. They needed a modernized approach to handle their case management processes; they needed to document assessments, family involvement and have access to critical reporting. Agencies also had the desire to have a paperless system.
Virginia child protection case workers were recording information on paper during home and field visits then transferring it to the Commonwealth’s legacy case management system. This was not only inefficient, it introduced the risk of losing sensitive information with the lag in the transcription process. Virginia needed a more modern, efficient and safer approach.
Richmond’s Office of Neighborhood Safety (ONS) was administering its Gun Violence Prevention Program via spreadsheets. As the number of participants to track and the amount of data per person grew, it became impossible to keep up. Information was out of date. Reporting became a nightmare. Richmond needed a fresh approach.
The County of Milwaukee, with a population of almost one million people, wanted to transition to a person-centric, integrated, and values-based service delivery model to better serve clients and increase self-sufficiency. The current model was siloed. It was difficult for clients to navigate. Organizational structures and processes made it hard for caseworkers to identify, assemble, and manage the full set of services to fit a client’s needs.