• mCase®

    Unlike mere casework tools, mCase is the only solution designed around your unique needs, from the expert in case management software.

    mCase is a unique, completely configurable cloud-based solution that makes case management tasks faster and more efficient. It lets staff support their clients in the office and out in the field, using mobile devices and the web, while providing an easy-to-use and powerful case management solution. mCase supports all aspects of the case management life cycle, including intakes, assessments, service planning, outcomes measurement and eventually, closure.

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    CASEWORKERS
    Get an easy to use, comprehensive solution that gives you the tools you need to do your job, while reducing the amount of time you spend at your computer.
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    MANAGERS
    Access robust reporting, analysis and dashboards to ensure process adherence and effective resource allocation.
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    Executives
    Fulfill your organization’s purpose, fuel better outcomes and make sure no detail is overlooked, while enhancing compliance, workflow and eligibility.
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    IT Leaders
    Gain more flexibility and control, while integrating with your current infrastructure. Easily respond to changing business needs with a flexible and configurable solution that you can manage and control.
    The mCase low code/no code platform allows you to deal with a changing business environment. It speeds up app delivery by an order of magnitude and dramatically reduces development costs.
  • SUPPORTED PROGRAMS

    Child and Family Services

    Child Welfare
    Early Intervention
    WIC
    Violence Prevention
    Mentoring/Guidance
    Child Support
    Senior and Aging
    Non-profits

    Eligibility and Human Services

    Integrated Collaborative Care
    Housing Assistance
    Homeless Services
    Behavioral and Mental Health
    Developmental Disabilities
    Food, Cash, and Energy Assistance
    Medical Assistance and Waiver Programs
    Refugee Assistance

    Justice and Investigation

    Victim Assistance
    Juvenile Justice
    Probation
    Investigations
    Legal/Litigation Management
    Fraud and Abuse
    Liability and Recovery

    mCase easily supports any case management program, including those that involve intake, assessment, eligibility, service planning, and/or ongoing service delivery.

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      Comprehensive View of the Client
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      Complete Mobile Solution
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      Customizable Assessment Tools
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      Engage with Clients in the Field
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      Safety and Security Functionality
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      Offline Accessibility
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      Powerful Reporting and Analytics
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      Highly Configurable
  • mCASE IN ACTION

    Rapid D-SNAP Implementation

    The United States Virgin Islands (USVI) were devastated by Hurricanes Irma and Maria. Citizens were unable to work and generate income, yet they were incurring expenses associated with home and business repairs, disaster-related injuries, and replacing food lost in the storms and associated flooding.

    Better Child Welfare Outcomes

    The province of Alberta, with a population over four million, wanted to improve child welfare outcomes. It knew getting caseworkers into the homes of children and families in need was a vital part of the solution. The province’s existing system wasn’t mobile-friendly, and caseworker visits were manually intensive and paper-based.  Information was always out of date.

    Coordinated Care for the Vulnerable

    The County of Milwaukee, with a population of almost one million people, wanted to transition to a person-centric, integrated, and values-based service delivery model to better serve clients and increase self-sufficiency. The current model was siloed. It was difficult for clients to navigate. Organizational structures and processes made it hard for caseworkers to identify, assemble, and manage the full set of services to fit a client’s needs.

    Preventing Violence and Changing Lives

    Richmond’s Office of Neighborhood Safety (ONS) was administering its Gun Violence Prevention Program via spreadsheets. As the number of participants to track and the amount of data per person grew, it became impossible to keep up. Information was out of date. Reporting became a nightmare. Richmond needed a fresh approach.

    Strengthening First Nations Communities

    Indigenous communities were using outdated technology in providing child welfare and prevention services. They needed a modernized approach to handle their case management processes; they needed to document assessments, family involvement and have access to critical reporting. Agencies also had the desire to have a paperless system.

    Protecting Children and Helping Families

    Virginia child protection case workers were recording information on paper during home and field visits then transferring it to the Commonwealth’s legacy case management system.  This was not only inefficient, it introduced the risk of losing sensitive information with the lag in the transcription process.  Virginia needed a more modern, efficient and safer approach.