Chicago, IL – South Dakota Office of Licensing and Accreditation (OLA) recently launched its new Management Information System (MIS) that modernizes and enhances provider licensing and accreditation processes for state agencies, service providers, and constituents.

This solution from RedMane Technology supports and has been rolled out to a wide range of provider types, including child care programs, youth care facilities, and accredited behavioral health providers. By offering a digital approach, the MIS streamlines licensing and accreditation of providers including processes related to background checks, inspections, compliance monitoring, reducing administrative burden while improving service quality and transparency.

“With the launch of South Dakota’s new MIS solution, we are empowering OLA staff and providers with an integrated, efficient, and user-friendly system,” said Tony Lakier, CEO of RedMane, provider of the technology solution. “By leveraging technology, we are ensuring that licensing, compliance, and accreditation processes are more accessible, secure, and effective for all stakeholders.”

Key features and benefits of the MIS solution include:

• Constituent Portal: Citizens can easily perform provider searches, accessing program profiles, program certificates, inspections and compliance documentation, along with the ability to submit inquiries and complaints.
• Provider Portal: Providers can efficiently manage applications, submit and review background check requests, review inspections and complete various compliance plans. The portal provides the ability to access and submit various forms, along with a message center that facilitates communication between providers and OLA staff.
• Staff Portal: OLA staff securely accesses a configurable, user-friendly solution that replaces various legacy solutions (e.g., spreadsheets, databases, manual processing). The MIS supports processes around provider lifecycle management of inquiries, applications, renewals, compliance plans, background check submissions, site inspections, floor plans, and certificate management, along with solution components that provide reporting and analytics.

The MIS is built upon mCase, RedMane’s modern human services platform that is created with flexibility, efficiency, and scalability in mind, enabling a collaborative environment between agencies, providers, and constituents.

About South Dakota OLA

The South Dakota Office of Licensing and Accreditation’s purpose is to guide and assist providers, so individuals and families have access to a safe environment and quality services. The Office of Licensing and Accreditation Constituent Portal provides information about the following providers: Behavioral Health Programs, Child Care Programs and Youth Care Programs. For additional information, visit the DSS website.

About RedMane

Since 2000, RedMane has created solutions to help health and human services organizations implement, modernize, and optimize systems for child support, child welfare, and critical case management. RedMane has successfully developed systems for the adult protective services, benefits eligibility, veterans’ services, student loans, and financial aid sectors. Client partners throughout North America include the U.S. states of Alaska, California, Florida, Louisiana, Mississippi, Missouri, New Mexico, and South Dakota, along with Indigenous Peoples communities, the U.S. Virgin Islands, Puerto Rico, Canadian provinces, and First Nations communities.