This post addresses how we are assisting clients with their  Covid-19 response. Our staff are fully functioning in a remote environment. We are in close touch with all of our clients to provide them support. We’ll update this post periodically.

Medicaid Eligibility and Enrollment for a Midwest State – The RedMane project team made emergency modifications at the state’s direction to the state’s Cúram-based Medicaid and eligibility and enrollment system. These changes deferred recent and pending eligibility reductions and terminations to avoid adversely impacting citizens during the crisis.  

Mobile Child Welfare for a Mid-Atlantic State – RedMane deployed special mCase enhancements to allow the state to continually share special health guidance and practices – such as a crucial home visit screening flowchart – with child protection case workers as they continue to serve families. Social workers now have the latest guidance directly in their mobile app.

Senior Services for a Local Government – RedMane rapidly enhanced the city’s mCase case management system to allow immediate tracking of Covid-19 concerns and cases during the client screening process. With this feature, the city can provide the right support and services to those that are at-risk.

First Nations Communities – RedMane has implemented support for caseworkers using mCase in many First Nations communities across Canada. They will now have easy access to critical Covid-19  information as well as the ability to identify families that require additional support related to Covid-19. This addition to mCase will help keep caseworkers and community members safe during this challenging time.

Power and Water Utility – RedMane is helping a Texas-based utility identify, analyze, forecast, and manage the financial impact associated with Covid-19 disconnect suspensions and late-fee waivers. Through data analysis and reporting, RedMane is able to help the organization better navigate the crisis.