Rapid Child Welfare Implementation Provides Relief
The Georgia Department of Human Services (DHS) Division of Family & Children Services (DFCS) was in urgent need for a mobile solution for child welfare caseworkers.
“Our child welfare staff work long hours – often seven days a week – to keep our most vulnerable out of harm’s way, and they deserve to be equipped with the right tools to succeed,” said Candice Broce, Commissioner of the Georgia Department of Human Services.
Providing caseworkers with mobile technology solutions designed specifically for the work of child welfare is essential to DFCS’ mission of partnering with families and community organizations to address issues that affect child safety.
As such, the Georgia DHS rapidly implemented RedMane’s mCase solution to help child welfare caseworkers manage cases more efficiently so they can better serve and engage families.
Transforming Child Welfare through Innovative Mobile Technology
“With mCase, workers can electronically track and update their efforts in real time, allowing for more accurate, detailed case management during safety checks, home visits, appointments, and court,” says Broce.
The speed of the mCase implementation, which took places in less than three months, set the bar for rapid enterprise technology innovation.
mCase, which was deployed and integrated with Georgia’s Statewide Automated Child Welfare Information System (SHINES), now helps child welfare caseworkers manage cases more efficiently so they focus less on administrative tasks and more on family and child well-being.