The key to an effective customer experience is to know your customer and individualize your interactions to best fit his/her needs and situation. With a small customer base, this can be done in person and based on ongoing relationships.
Analytics offer the promise of improved business results through data. By accessing data from internal sources – and often enriching it with data from external sources – then applying algorithms and statistical methods, business insights come to light. Done right, the insights are presented through a user-friendly interface with the ability to drill down and perform “what if” analysis to encourage further mining and exploration.
SAS architect and SAS community leader, Zeke Torres, joins RedMane Technology to help RedMane clients improve outcomes and solve complex problems through technology.
Southern First Nations Network of Care Partners with RedMane Technology Canada To Help Mothers and Children Stay Together
The Southern First Nations Network of Care (Southern Network) in Manitoba, which mandates ten agencies (nine of which are First Nations agencies) to protect children, provide culturally appropriate services and preserve families in their communities, is launching the “Restoring the Sacred Bond” initiative.
RedMane Technology was awarded a contract to provide application maintenance and technology services for Missouri’s Medicaid Eligibility Determination and Enrollment System (MEDES).
Why can’t we stop using the Fax as the primary communication tool across the continuum of care and between settings? Ever stop and think how many people in your organization regularly send or receive Faxes?
RedMane Technology Wins Contract for a Human Services Case Management Solution for Longmont, Colorado
RedMane was awarded a contract to provide and implement its mCase platform for the City of Longmont, Colorado’s Senior Services and Children, Youth and Family departments.
The simplicity, popularity, and capability of mobile devices make them the perfect tool for human service agencies to help improve outcomes. Smartphones and tablets in the hands of clients and agency fieldworkers are game changers.
RedMane was awarded a contract to provide and implement its mCase platform for the Virginia Department of Social Services’ (VDSS) Comprehensive Permanency Assessment and Safety System (COMPASS) program.
Digital transformation initiatives, ever rising ease of use expectations, and never-ending regulatory changes are increasing the pressure on IT organizations to design, develop, test, release, and maintain applications at a more rapid pace and with higher quality. Budgets remain tight. Software engineering talent is in short supply.