The key to an effective customer experience is to know your customer and individualize your interactions to best fit his/her needs and situation. With a small customer base, this can be done in person and based on ongoing relationships.
Why can’t we stop using the Fax as the primary communication tool across the continuum of care and between settings? Ever stop and think how many people in your organization regularly send or receive Faxes?
Alan Zablocki, data scientist and Ph.D. from the University of Chicago, has joined RedMane Technology. He will help RedMane clients improve outcomes and solve complex problems through technology.
Digital transformation initiatives, ever rising ease of use expectations, and never-ending regulatory changes are increasing the pressure on IT organizations to design, develop, test, release, and maintain applications at a more rapid pace and with higher quality. Budgets remain tight. Software engineering talent is in short supply.