• 5.7.2020

    A First Nation’s Community Uses mCase to Help Keep Its Residents Safe During Covid-19

    Cowessess First Nation, based in Saskatchewan, has implemented mCase to help protect its citizens during the Covid-19 pandemic. The community is using the modern and mobile case management system to track and monitor those who enter and exit the community to help stop the virus from spreading.  

    Cowessess’ leaders are taking deliberate measures due to the prevalence of both an elderly population and the high number of individuals per household in the community. These factors make residents more susceptible to contracting Covid-19 and increase the overall risk of an outbreak. 

    Implementing mCase to Track, Monitor and Keep People Safe   

    When the pandemic began, Cowessess First Nation was performing community supervision using a spreadsheet. They wanted a more efficient, accurate and confidential way of monitoring and tracking people, so they engaged to RedMane to help.   

    “Our goal is to minimize the risk of Covid-19. We identified data collection was a void in making sure our community stays as safe. With a track record of using technology to help solve human services problems, RedMane and its mCase solution seemed like the obvious answer,” said Cadmus Delorme, Chief of Cowessess First Nation.

    At the end of April, the community transitioned to mCase, which allows data capture and access on laptops and mobile devices. All the information is securely stored and backed-up in the cloud.  

    Information at the Moment of Need 

    Border security guards, each a volunteer First Nation member, are stationed at entrances to the community. Whenever someone wants to enter or exit, a guard captures crucial information.   

    The guard asks for identification from all members of the party, the relationship they have to one another, with whom they live, and answers to questions such as: “Where have you been, where are you going, and who have you had contact with?”  All of this is entered into mCase to allow for contact tracing in the event a member of the party or their household subsequently tests positive for the virus. 

    Volunteers who monitor and gather information from Health Canada, Saskatchewan Health Care, and news reports can quickly track and identify if somebody entering their community has been exposed to people at an affected location. If so, they are asked to seek testing, self-quarantine and are sent medical attention if needed.   

    Cowessess’ leaders say they are hopeful this level of proactive monitoring will keep residents safe, and minimize any impact from the virus should it enter the community.  

    About the Cowessess First Nation  

    Cowessess First Nation signed Treaty Four in September 1874 at Fort Qu’Appelle. Community leaders currently strive to enhance the quality of life of all members of the Cowessess First Nation through the protection and enhancement of Treaty Rights and the provision of effective services through the development and implementation of existing and new programs. 

    About RedMane 

    RedMane Technology Canada provides software solutions and systems integration services that address complex, real-world challenges. RedMane’s human services expertise includes child welfare, child support, eligibility, and case management. RedMane is a problem-solving company. Technology is just one of its tools. 

    mCase is RedMane’s modern, flexible, and powerful platform that easily supports any case management program, including those involving intake, assessment, eligibility, service planning, financial processing, and/or ongoing service delivery. It works in the office and in the field, even without Internet or cellular connectivity. And with its embedded analytics, organizations have insight to improve outcomes.